Refund & Cancellation Policy

Last updated: June 13, 2026

At Indore Cab Service, customer satisfaction is important to us. This Refund & Cancellation Policy explains how booking requests, ride cancellations, and offline payment-related situations are handled.

Important: Our website currently does not support online payments or payment gateway transactions. All ride payments are handled offline directly with the customer and driver/operator.

1. Booking Cancellation

  • Customers may cancel their taxi booking request before ride confirmation.
  • Cancellation requests can be made through phone call or WhatsApp support.
  • Last-minute cancellations may affect future booking availability.

2. Offline Payment Policy

Since we do not collect online payments through the website:

  • Payments are made directly to the driver or company representative.
  • Fare details are shared with customers before ride confirmation.
  • Customers are advised to confirm fare details before starting the trip.

3. Refund Policy

As no online payments are accepted on this website, refund processing through the website is not applicable. Any advance payment or booking amount, if collected offline, will be handled directly between the customer and company management based on the booking terms.

4. Service Issues

In case of any ride-related issue, customers can contact our support team for assistance.

  • Driver delay or unavailability
  • Route or fare concerns
  • General customer support queries

5. Contact Us

For cancellation or service-related assistance, contact us:

  • info@indorecabservice.co.in
  • +91 9713339139
  • 24 Asha Nagar, MR 9 Road Indore 452016
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